The Mindful Leadership Blog

Just In! Get the Smarts that Count

August 10th, 2017


What’s hot?

Emotional Intelligence is expected to be to be one of the top 10 job skills by 2020.* 


So what?

Companies place a high value on the ability to identify and react appropriately to emotions – your own and others.  In fact, a Career Building survey of more than 2,600 US hiring managers and HR professionals revealed:

  • 71 percent valued emotional intelligence (EI) over IQ.
  • 75 percent said they were more likely to promote a high EI employee.
  • 59 percent claimed they would not hire someone with a high IQ if they had low EI.


What to do?

Good News! You can develop high emotional intelligence even if you aren’t born with it.  Start practicing with three easy to adopt techniques:

  • Enroll in your own private course to raise your social competence. Pay attention to people’s moods and behavior.  When you sense discomfort/displeasure/disrespect ask a neutral question to discover what is going on such as, “You seem uncomfortable (or distracted, or annoyed), what’s going on?”
  • Count to 10. When you are disappointed, angry or frustrated, remind yourself that it is ok to have emotions, it is not ok to let them have you.  Count to 10.  Ask yourself:   What is driving my reaction?  What is driving the other’s behavior?  How can I respond in a way that minimizes the costs and maximizes the benefits to both of us?   It is ok to say something like I am feeling frustrated right now.  How to do you feel? rather than providing a harsh or punitive response.
  • Abandon the golden rule. Instead of treating others the way you would like to be treated, treat them the way they want to be treated.  What energizes and motivates others may be different from what motivates you.

*World Economic Forum “Future of Jobs Report  

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