The Mindful Leadership Blog

Just In! Boss Phubbers are Productivity Robbers

February 15th, 2018

What’s hot?

A Baylor University study reveals that supervisors who cannot tear themselves away from their smartphones while meeting with employees (called boss phone snubbers or “phubbers”) lose employees’ trust and, ultimately, their engagement*.

 

 

 

 

 

 

So what?

The study found:

  • 76 percent of those studied showed a lack of trust in a supervisor who phubbed them.
  • 75 percent showed decreases in psychological meaningfulness, psychological availability and psychological safety.
  • The lack of trust and decreases in those key areas led to a 5 percent decrease in employee engagement.

 

What to do?

  • Set aside a couple of blocks of time a day to review e-mails and messages vs. constantly checking.
  • Place your cell phone out of sight and sound when meeting with employees.
  • Use the time you save (as a result of cutting back on phone monitoring) to seek feedback from your direct reports about the 2-3 things you do that inspire them to perform at their peak and 1-3 things you do that hinder their peak performance.

*Baylor University. “Bosses who ‘phone snub’ their employees risk losing trust, engagement: Researchers offer tips to change corporate culture, build healthy workplace relationships.” ScienceDaily. ScienceDaily, 14 December 2017.

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