About Us

October 21st, 2020

What’s hot? Communication and collaboration can increase productivity by 25-35%, yet 41% of workers don’t feel connected when working remotely*. So what?   The pivot to remote work has challenged leaders to find ways – beyond zoom happy hours – to avoid employee isolation and to maintain a positive corporate culture.           […]

October 14th, 2020

What’s hot? Business leaders say maintaining morale when employees are feeling fearful and insecure is a top leadership challenge.                                 So what?       Uncertainty about the pandemic recovery has raised employees’ fear factor.  Leaders struggle with motivating a diverse workforce faced […]

October 7th, 2020

                        What’s hot?    I got the feeling that something ain’t right, I’m so scared in case I fall off my chair… “Stuck in the Middle with You” by Stealer’s Wheel The COVID-19 pandemic has accelerated cost cutting and downsizing that began years ago causing […]

September 30th, 2020

                                        What’s hot?       Empathy, transparency, and assurance of recovery are the keys to strong crisis leadership. So what?           One out of three won’t do it, nor will two out of three.  Employees need all three. What […]

September 23rd, 2020

What’s hot? Recent research conducted by Take Charge reveals substantive change is at risk because executive processes for decision making, risk taking, and action are stodgy, heavy with detail, and slow moving.                     So what?             As an exec, whether you agree with that statement is NOT […]

September 17th, 2020

What’s hot? The need to become aware of inequities and unconscious bias. So what?           I was talking with Alex, a high school teacher, who shared a significant personal “aha.”  She had a student in her class that looked very much like another student from a few years ago who was a real handful.  Alex realized […]

September 9th, 2020

                            What’s hot?       Just as medical clinics have instituted online appointments to ensure patient health, organizational leaders need to implement practices designed to keep the company healthy. So what?           Many employees report that they are more productive working remotely.  However, lack of […]

September 2nd, 2020

                      What’s hot? Wawa’s flagship store in Philadelphia is shutting its doors. So what?           That Wawa was once touted as an upscale mega store that combined murals, a living plant wall, large screen TVs, free wi-fi, and an upscale menu in addition to its signature […]

August 26th, 2020

                What’s hot? The APA* recently sent out a stress update.  Covid-19 continues to take its toll on mental health. People are more frustrated (up to 40% from 31% a month ago) More scared (up to 24% vs 16% a month ago) And downright angry (up to 31%, […]

August 19th, 2020

What’s hot? Leading through the Pandemic feels like David Bowie’s Space Oddity: This is Major Tom to Ground Control I’m stepping through the door And I’m floating in a most peculiar way And the stars look very different today               So what?   Good leaders focus on a vision – […]

August 12th, 2020

                        What’s hot?      There are more people who are afraid than not, reports Jennifer J. Fondrevay in Fast Company online, writing about leading through crises. So what?           When things are going great, people generally do well. When things start to melt down, fear is […]

August 5th, 2020

                              What’s hot?      Upheaval at home and work, the continual onslaught of change, and a pandemic provide the conditions for fear, social regression (a psychological condition enforced with quarantines and work at home orders) and the search for a savior (someone […]

July 29th, 2020

                    What’s hot?      McKinsey and company designers spoke with dozens of people around the world about their challenges working from home, their financial concerns and the psychological and emotional toll of the COVID-19 pandemic.* So what?          The results of their interviews revealed three actions that […]

July 22nd, 2020

                What’s hot?      We are living through a period of uncertainty likely to be longer than most people think. Our recent research with CEOs and COOs shows that most are super clear on the short-term challenges (the next few months to a year).  Beyond that, the future gets […]

July 15th, 2020

              What’s hot?      At least 2/3 of employees currently working at home do NOT want to go back to working in the office.  They’ve experienced the freedom of working in pajamas, managing their down or non-meeting time without interruption, saved wardrobe and travel money and time, and are maximizing […]

July 8th, 2020

                    What’s hot?      Survival is a key challenge for many organizations in the current and post Covid-19 world. So what?           Our research has highlighted five broad ways in which organizations have been impacted. Clarity about where you are can help focus energy and attention on what […]

July 1st, 2020

                    What’s Hot? An HBR survey of over 275 managers about how they are coping with Covid-19 reveals a lack of clarity about their team’s role in the leadership agenda, fading interpersonal connections due to remote work, low motivation, and overwhelming workloads. So What? Pressure on teams […]

June 10th, 2020

What’s hot? Juggling multiple tasks and continual interruptions creates employee sadness and fear according to a University of Houston study.                       So What? One of the best benefits of working from home is flexibility. However, dealing with the demands of a child during a conference […]